Legal & Use of Force
Active Shooter Response Protocol
Learn the Run-Hide-Fight protocol and how security guards should respond to and manage active shooter situations in accordance with NYS guidelines.
18 minModule 3 — Use of Force
Required Training Media
Training Video Library
Watch all required instructional videos for the NYS 8-Hour Pre-Assignment Security Guard Training course. Each video corresponds to a curriculum module.
Patrol & Reporting
Security Guard Patrol Procedures
Covers foot and vehicle patrol techniques, post orders, access control, and how to conduct effective security rounds.
22 minModule 5 — Patrol Procedures
Patrol & Reporting
Incident Report Writing
Step-by-step guidance on writing accurate, legally defensible incident reports. Covers the 5 W's, documentation standards, and common mistakes to avoid.
15 minModule 6 — Report Writing
Emergency Response
Emergency Response & First Aid
Covers emergency notification procedures, basic first aid responsibilities, fire response, and coordination with emergency services.
20 minModule 4 — Emergency Procedures
Legal & Use of Force
Legal Powers & Limitations of a Security Guard
Understand the legal authority of a security guard in New York State, including arrest powers, use of force limitations, weapons awareness, and defensive tactics.
25 minModule 2 — Legal Powers & Limitations
Ethics & Communications
Communications & Public Relations
Professional escort and VIP protection procedures, de-escalation techniques, radio protocol, and effective communication with the public and clients.
16 minModule 7 — Communications & Public Relations
Ethics & Communications
Ethics & Professionalism in Security
Covers the code of conduct, professional appearance, ethical decision-making, and the importance of integrity in the security profession.
14 minModule 8 — Ethics & Professionalism
Legal & Use of Force
NYS DCJS Registration & Certification Overview
Cybersecurity awareness for security professionals — protecting digital assets, recognizing threats, and understanding your responsibilities under NYS DCJS certification standards.
12 minModule 1 — Introduction
Legal & Use of Force
Dealing with Homeless Individuals & Trespassers
How to handle trespass situations and interactions with homeless individuals — covering de-escalation, legal authority, compassionate enforcement, and when to involve law enforcement.
17 minModule 2 — Legal Powers & Limitations
Legal & Use of Force
Legal Aspects of Security Guard Duty
A deep dive into the legal framework governing security guard duties in New York State — liability, civil vs. criminal law, use of force standards, and staying within your legal authority.
20 minModule 2 — Legal Powers & Limitations
Ethics & Communications
Handling Customer Inquiries Professionally
Customer service and communication skills for security guards — how to greet, assist, and de-escalate interactions with the public while maintaining professionalism and authority.
19 minModule 7 — Communications & Public Relations
Patrol & Reporting
Security Guard Technology: CCTV & Alarms
How to operate and monitor CCTV systems, alarm panels, and communication tools used in modern security operations — including proper response protocols when systems are triggered.
21 minModule 5 — Patrol Procedures
Emergency Response
Emergency Response & Crisis Management
Comprehensive training on crisis management protocols — how to assess, respond to, and manage emergencies on-site, coordinate with first responders, and maintain control under pressure.
23 minModule 4 — Emergency Procedures
Ethics & Communications
Introduction to Professionalism in Security
An overview of what it means to be a reliable, professional security guard — covering the standards, mindset, and conduct expected of every officer from day one on the job.
16 minModule 1 — Introduction
Watch on YouTube
Legal & Use of Force
Self-Defense Techniques for Security Guards
Practical self-defense fundamentals for security professionals — situational awareness, defensive positioning, and physical response techniques within NYS legal guidelines.
Watch on YouTube
Patrol & Reporting
Hotel & Resort Security Operations
Specialized security procedures for hospitality environments — guest safety, access control, handling disturbances, and coordinating with hotel management and law enforcement.
Watch on YouTube
Patrol & Reporting
Front Desk & Lobby Security
Best practices for securing building entrances and lobbies — visitor management, access control procedures, identifying suspicious behavior, and maintaining a professional, welcoming presence.
Watch on YouTube
Legal & Use of Force
Introduction to Weapons Awareness
An overview of weapons recognition and awareness for security guards — identifying concealed and open-carry weapons, understanding NYS laws, and responding appropriately to weapons-related incidents.
Watch on YouTube
Legal & Use of Force
Active Shooter Defense Strategies
Advanced defensive tactics for security guards responding to active shooter incidents — threat assessment, evacuation coordination, lockdown procedures, and working alongside law enforcement.
Ethics & Communications
Security De-escalation Training
Proven de-escalation techniques for security professionals — verbal communication strategies, body language, managing aggressive individuals, and resolving conflicts without physical force.
Module 7 — Communications & Public Relations
Ready to Enroll?
Start your NYS security guard certification with Cobra Shield Security — DCJS approved, professionally instructed.